Security Policy

The TezCafe platform is exclusively hosted on ISO 27001 and SOC 2 Type II certified cloud providers (AWS/Google Cloud). These data centers feature 24/7 physical security, biometric access controls, and redundant power systems, ensuring that our platform is protected against physical threats and infrastructure failures.

We employ a "Zero Data Loss" architecture. Every transaction and menu update is mirrored across multiple availability zones in real-time. We also perform full database backups every 24 hours (and incremental backups every hour), which are stored in an encrypted state in a separate geographic region. This ensures that even in the case of a catastrophic regional failure, your restaurant data can be restored with minimal downtime.

Data security at TezBytes is non-negotiable. All communication between your dashboard, the customer's phone, and our servers is protected by TLS 1.3 (Transport Layer Security), the highest standard for web encryption. Furthermore, all sensitive business and customer data stored in our databases is encrypted using AES-256 bit encryption at rest, the same standard used by global financial institutions.

Our platform utilizes a granular Role-Based Access Control (RBAC) system. As an owner, you have total control over what your staff members can see and do. Whether it's a manager who can edit prices or a waiter who can only view order status, our system ensures that every user has the "Minimum Necessary Access" required for their role, protecting your sensitive business analytics from internal exposure.

The threat landscape is always evolving. To counter this, we perform automated vulnerability scans on our codebase and infrastructure every week. We also conduct manual "Penetration Testing" for every major feature release to identify and patch potential security gaps before they can be exploited.

Access to production systems at ThinkAI Systems is restricted to a small number of authorized senior engineers. All internal access requires Multi-Factor Authentication (MFA) and is conducted through secure, audited VPN connections. We maintain comprehensive audit logs of all administrative actions to ensure total internal accountability.

We don't just ask you to trust our word. We regularly collaborate with third-party security consultants to review our architecture and provide an unbiased assessment of our security posture, ensuring that we remain ahead of industry standards for SaaS platforms.